Princess Maha Chakri Sirindhorn Natural History Museum
2.9
km
Church
Our Lady of Lourdes Church
2.9
km
Graden Home
2.6
km
Phuc Tien Market
Suun Phrayok Thae Phuc Tien
3.2
km
189 Moo 5
Songkhla Zoo
4.3
km
Hat Yai District
Wat Klong Hae
4.9
km
Event hall
Phelra Maha Chedi Tripod Trimongkol
5.0
km
Nearby
Nakorn Nai Road
Songkhla Old Town
300 m
Shopping Area
Central Hatyai
320 m
190/23
King Hatyai Amulet
460 m
Restaurants
Tamrab Muslim Restaurant
110 m
4-6 Niyomrat Road
Kho Nang Tae Tiam
410 m
Thumnoonvithi Road
Nan Yuan Noodle
660 m
32-34 Tanrattanakorn Rd
Chok Dee Dim Sum
970 m
58/25 Lamai Songkrew Rd.
Boats Bakery
590 m
200/10-1
Thai Tai Ice Cream
670 m
Thumnoonvithi Road
Cubs
700 m
45
Ter kitchen
740 m
41/2
33 Buffet Restaurant
620 m
29 Prachatipat Road On The 33rd
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
7.3
Location
6.8
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 5 reviews
6.5
6.5/10 based on 24 reviews
Christina
United Kingdom,
January
2025
5.8/10
Our experience at the hotel was quite mixed. While the facilities were decent, the service we received from the front desk was less than ideal. The location was fine, but communication barriers with the staff were frustrating. Overall, the hotel has potential but definitely needs improvement, especially in staff training.
Rooms
7.0
I didn't have any major complaints about the rooms; they were clean and reasonably comfortable.
Service
5.0
The service was disappointing, particularly due to poor communication from the front desk staff. They struggled with English, which made our check-in experience quite stressful.
Location
6.0
The location was convenient for getting around, but it's not particularly special.
Dining
Facilities
6.0
Facilities were not bad, but nothing really stood out as exceptional.
Nigel
United Kingdom,
October
2024
6.0/10
My stay at the hotel was a mixed experience. While the facilities were decent, the interaction with the front desk staff left much to be desired. Poor English proficiency among staff made communication challenging, which greatly affected my overall enjoyment. The location had potential, but the service issues were disappointing, especially for a place that caters to international tourists.
Rooms
7.0
The rooms were decent, though nothing exceptional stood out.
Service
5.0
I found the service lacking, particularly the interaction with the front desk manager, who seemed unhelpful and unfriendly.
Location
7.0
The hotel is in a convenient location, but the lack of fluent English speakers among staff is a downside.
Dining
Facilities
6.0
The facilities were not bad, but they could use some improvement in terms of staff training.
Frank
United Kingdom,
September
2024
6.2/10
During my stay, I had a frustrating experience due to the front desk management, which almost ruined my trip. While the hotel facilities were decent, communication with the staff was challenging as they seemed to struggle with English. If you're looking for a place where you can easily converse with the staff, you might want to consider your options.
Rooms
7.0
The rooms were reasonably clean and comfortable, but nothing stood out as exceptional.
Service
5.0
The service was quite poor, especially from the front desk manager who lacked empathy.
Location
8.0
The hotel's location was decent, but the overall experience might lead you to reconsider its convenience.
Dining
Facilities
6.0
The facilities were not bad, but maintenance and staff training could improve significantly.
Sawyer
United Kingdom,
August
2024
5.4/10
I had a frustrating experience during my stay at the hotel. While the facilities were decent, the check-in process was quite unpleasant due to a lack of empathy from the front desk manager. Communication with the staff was also challenging, as they struggled with English. Overall, it’s not the best choice if you value good service and effective communication.
Rooms
Service
5.0
The service was disappointing, particularly with the front desk manager showing no understanding or empathy when we faced issues with our booking.
Location
6.0
The hotel is located in Hat Yai, a tourism-dependent area, but communication with staff is a significant hurdle.
Dining
Facilities
7.0
Facilities were not too bad, but not enough information was provided about them.
Joel
United Kingdom,
August
2024
6.4/10
My stay at the hotel was mixed. While the facilities were decent and the rooms were comfortable, the service left much to be desired. The front desk staff, in particular, could use more training to communicate effectively with international guests. Additionally, the barriers in communication overshadowed the overall experience.
Rooms
8.0
The rooms were clean and offered a comfortable stay, which I appreciated.
Service
5.0
The service was quite disappointing due to the lack of English proficiency among the frontline staff, making communication difficult.
Location
Dining
Facilities
7.0
The facilities were not bad, providing a decent setup for relaxation.